Cancellation and refund policy

Last updated 28 October 2026

• Not suitable after review. If our physiotherapist reviews your answers after you pay and finds the programme isn't safe for you, you get a full refund.
• Before you start. You can cancel any plan before your start date for a full refund.
• Founding batch. Founding members can cancel within 7 days of their start date for a full refund.
• After you start. Otherwise, fees aren't refundable once the programme has started, except where the law requires.
• Medical pause. If your doctor advises you to stop for a medical reason, we'll pause your programme for up to 8 weeks at no cost.
• How refunds are paid. To your original payment method through Razorpay, usually within 5–7 working days. To ask for a refund, message us on WhatsApp.